FCC Compliance for Carriers

    FCC Robocall Compliance Guide

    What every voice service provider must actually do to stay compliant with the FCC's latest Report and Orders — RMD filings, STIR/SHAKEN, blocking rules, traceback, and the Section 214 risk if you get it wrong.

    The 5 Obligations That Actually Matter

    1. File (or Refile) Your Robocall Mitigation Plan

    Every VSP with a U.S. presence — foreign or domestic, gateway or non-gateway — must maintain an active certification in the Robocall Mitigation Database. Recent orders require far more detail than the original 2021 filings: KYC procedures, traceback response times, and specific mitigation practices.

    2. Complete STIR/SHAKEN in the IP Portions of Your Network

    Full IP implementation is no longer optional for most providers. Small-carrier extensions are ending, and non-facilities-based providers no longer qualify. If any portion of your network handles calls over IP, those calls must be signed.

    3. Implement Blocking Based on Reasonable Analytics

    You must block illegal or highly likely illegal traffic when notified by the FCC or via industry traceback. Failure to block after notice is one of the fastest paths to enforcement action against a carrier.

    4. Respond to Industry Traceback in 24 Hours

    The ITG expects a substantive response within 24 hours of a traceback request. Ignoring or missing tracebacks is now cited directly in FCC enforcement orders as evidence of a deficient mitigation plan.

    5. Know the Section 214 Risk

    The FCC has revoked carriers' operating authority for repeated robocall violations. Loss of Section 214 authority ends your ability to operate as a common carrier in the U.S. — this is the real teeth behind the Report and Orders.

    How SipShield Handles Each Requirement

    RMD Plan Templates

    Prewritten Robocall Mitigation Plan templates that include the KYC, monitoring, and traceback language the FCC now expects.

    STIR/SHAKEN Signing & Verification

    PASSporT signing at your SBC with attestation driven by real KYC data.

    Analytics-Based Blocking

    Real-time AI scoring blocks calls with high probability of illegality before they hand off downstream.

    Traceback Response Automation

    ITG traceback requests auto-matched to CDRs and responded to inside the 24-hour window.

    Continuous KYC

    Ongoing re-verification of customer identity — not a one-time onboarding form the FCC will pick apart in an audit.

    Enforcement-Ready Records

    Every call decision logged with attestation, score, KYC snapshot, and traceback status — exactly what an FCC inquiry asks for.