Voice Fraud & Compliance Wiki

    Fraud Types

    Call Labeling

    Analytics-driven tags such as 'Scam Likely' or 'Spam Risk' that terminating carriers and handsets apply to inbound calls.

    Labels come from analytics providers that combine crowd-sourced complaints, call pattern data, attestation levels, and number reputation. Each major carrier uses a different provider, so labels are inconsistent across networks.

    Once a number is labelled, answer rates collapse. Remediation requires evidence of legitimate use and a correction request to each analytics provider separately.

    Why it matters to carriers

    Mislabelled enterprise customers churn quickly. Keeping your attestation strong and your number pools clean is the cheapest form of label protection.

    Handling call labeling on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.