Voice Fraud & Compliance Wiki

    Call Authentication

    Branded Calling

    Displaying a verified business name, logo, and call reason on the called party's handset instead of a bare phone number.

    Branded calling builds on top of STIR/SHAKEN. Once a call is authenticated, enriched display data can be delivered either through Rich Call Data carried in the PASSporT or through carrier and handset-side branded calling programs.

    Only calls with strong attestation and a vetted business identity qualify, which makes branded calling both a call-completion product and an incentive to clean up authentication.

    Why it matters to carriers

    Branded display materially lifts answer rates for legitimate enterprise traffic, which is a revenue argument for the authentication investment you already have to make.

    Handling branded calling on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.