Voice Fraud & Compliance Wiki

    FCC & Compliance

    Traceback

    The industry process of following a suspicious call hop by hop back through each carrier until the originating provider and its customer are identified.

    A traceback request asks a carrier to identify who handed it a specific call, identified by calling number, called number, and timestamp. Each provider in the chain answers in turn until the origination point is found.

    Response speed and accuracy are treated as evidence of good faith. Slow, incomplete, or evasive responses are cited directly in FCC enforcement actions.

    Why it matters to carriers

    You cannot answer a traceback without complete, searchable CDRs and a reliable link from origid back to a verified customer. Build that before the first request arrives.

    Handling traceback on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.