SIP & Network
The per-call record capturing calling and called numbers, timestamps, duration, route, disposition, and the customer responsible.
CDRs are the raw material for billing, for traffic analysis, and for every traceback response. Useful fraud analysis needs more than billing fields — attestation level, SIP response code, origid, and ingress IP all matter.
Retention policy matters as much as content: a traceback request may reference a call from weeks earlier.
If you cannot search CDRs by calling number and timestamp within minutes, you cannot answer a traceback within the expected window.
The industry process of following a suspicious call hop by hop back through each carrier until the originating provider and its customer are identified.
The percentage of call attempts that are actually answered, used as both a route-quality measure and a fraud indicator.
The mean length of answered calls, used alongside ASR to distinguish genuine conversations from automated or fraudulent traffic.
The software-based call control platform that routes calls, applies rating and policy, and connects customers to upstream carriers.
SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.