Voice Fraud & Compliance Wiki

    Fraud Types

    Caller ID Spoofing

    Presenting a calling number the caller is not authorized to use, in order to disguise the call's true origin or impersonate a trusted party.

    Spoofing is not illegal in itself — call centers, hospitals, and delivery services legitimately present a main office number. It becomes illegal under the Truth in Caller ID Act when done with intent to defraud, cause harm, or wrongfully obtain something of value.

    Common patterns include neighbor spoofing (matching the first six digits of the called number), impersonating government agencies or banks, and spoofing numbers that are never used for outbound calls at all.

    Why it matters to carriers

    Spoofed traffic on your switch is the fastest route to a traceback, an FCC inquiry, and downstream blocking of your entire number range.

    Handling caller id spoofing on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.