Voice Fraud & Compliance Wiki

    Fraud Types

    VishingVoice Phishing

    Using phone calls, usually with a spoofed or impersonated caller ID, to trick victims into revealing credentials, codes, or payments.

    Vishing campaigns impersonate banks, tax authorities, delivery companies, and increasingly internal IT help desks. Attackers now combine spoofed caller ID with AI-generated voices and data harvested from breaches.

    One-time-passcode interception is a particularly damaging variant, where the caller keeps the victim on the line while draining an account.

    Why it matters to carriers

    Vishing traffic that originates on your network attracts regulatory attention faster than almost any other fraud type, because the consumer harm is direct and well documented.

    Handling vishing on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.