FCC & Compliance
The process of verifying who a voice customer really is, what traffic they intend to send, and whether they are authorized to use the numbers they present.
For a voice provider, KYC goes beyond identity documents: it covers business registration, expected traffic type and volume, destination profile, number ownership evidence, and re-verification when behaviour changes.
The FCC has made clear that accepting traffic from a customer you have not meaningfully vetted is itself a mitigation failure, not merely bad business practice.
KYC is the control that determines whether your attestation decisions are defensible and whether you can answer a traceback with a real name and address.
Evidence that a customer is genuinely authorized to use the telephone numbers they present as caller ID.
The three confidence levels an originating carrier assigns when signing a call, describing how well it knows the customer and their right to use the calling number.
The industry process of following a suspicious call hop by hop back through each carrier until the originating provider and its customer are identified.
Regulatory protection from liability for providers that block or mitigate calls in good faith using reasonable analytics and documented processes.
SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.