Voice Fraud & Compliance Wiki

    FCC & Compliance

    TCPATelephone Consumer Protection Act

    The US federal statute governing telemarketing calls, autodialers, pre-recorded messages, and consumer consent, enforceable through private lawsuits.

    The TCPA requires prior express consent for many categories of automated and pre-recorded calls, restricts calling hours, and mandates honoring do-not-call requests.

    Unlike FCC forfeitures, the TCPA carries a private right of action with statutory damages per call, which makes class actions a substantial commercial risk for callers.

    Why it matters to carriers

    Your enterprise customers' TCPA exposure becomes your reputational and traffic-quality problem, so consent posture belongs in your customer onboarding checks.

    Handling tcpa on your own switch

    SipShield scores live SIP traffic with patented AI so the controls behind this term run automatically — and leave the audit trail regulators expect.